Terms of service
Terms of Service
Last updated: December 18, 2025
Welcome to Divine Visions. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Services”). The Services are operated by Divine Visions (“we,” “us,” or “our”).
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Services.
Eligibility
You must be at least the age of majority in your jurisdiction to use our Services. By using the Services, you represent and warrant that you meet this requirement and that you have the legal capacity to enter into these Terms.
The Services are not intended for use by children, and we do not knowingly collect personal information from individuals under the age of majority.
Use of the Services
You agree to use the Services only for lawful purposes and in accordance with these Terms. You may not:
-
Use the Services for any fraudulent or unauthorized purpose
-
Interfere with or disrupt the operation of the Services
-
Attempt to gain unauthorized access to any portion of the Services
-
Use the Services in a way that violates applicable laws or regulations
We reserve the right to suspend or terminate access to the Services for violations of these Terms.
Products and Orders
All products displayed on our website are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product descriptions and pricing at any time without notice.
By placing an order, you represent that all information provided is accurate and complete and that you are authorized to use the payment method submitted.
We reserve the right to refuse or cancel any order at our discretion, including for suspected fraud, errors in pricing or product information, or violations of these Terms.
Pricing and Payments
Prices are displayed in U.S. dollars unless otherwise stated. Taxes, shipping, and handling fees are calculated at checkout.
Payment must be received before an order is accepted and processed. We use third-party payment processors to handle transactions securely. We do not store full payment card details.
Shipping and Delivery
Shipping timelines provided are estimates and not guarantees. Once an order has been shipped, responsibility for delivery passes to the carrier.
Divine Visions is not responsible for delays caused by carriers, customs, or circumstances beyond our control.
Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy, which is incorporated into these Terms by reference.
In summary:
-
Returns must be requested within 14 days of delivery
-
Items must be unused, unworn, and in original packaging
-
Original shipping fees are non-refundable
-
Refunds are issued to the original payment method after inspection
-
Refund processing times may vary depending on financial institutions
Please review the full Return & Refund Policy for complete details.
Damaged or Defective Items
If your item arrives damaged or defective, you must contact us within 7 days of delivery with supporting photo or video evidence. Approved claims may result in a replacement or refund at no additional cost.
Lost or Stolen Packages
Once an order is marked as delivered by the carrier, Divine Visions is not responsible for lost or stolen packages.
Intellectual Property
All content on the Services—including text, graphics, logos, images, product designs, and branding—is the property of Divine Visions or its licensors and is protected by intellectual property laws.
You may not copy, reproduce, distribute, modify, or exploit any content without our prior written consent.
User Content
If you submit reviews, comments, or other content, you grant Divine Visions a non-exclusive, royalty-free, perpetual license to use, reproduce, and display such content in connection with the Services.
You represent that any content you submit does not violate the rights of others or applicable laws.
Product Images and Visual Representations
Some product images, lifestyle visuals, or other content displayed on this website may be digitally rendered or generated using artificial intelligence for illustrative and presentation purposes. These images are intended to accurately represent the design, scale, and appearance of the products offered.
The use of such imagery is not intended to mislead or deceive customers. All physical products shipped are as described in the product listings, and any material product details—including materials, dimensions, and features—are disclosed clearly on the relevant product pages.
Third-Party Services and Links
The Services may include links to third-party websites or services. We are not responsible for the content, policies, or practices of third parties, and your use of such services is at your own risk.
Disclaimer of Warranties
The Services and all products are provided “as is” and “as available” without warranties of any kind, express or implied, including implied warranties of merchantability or fitness for a particular purpose.
We do not guarantee that the Services will be uninterrupted, error-free, or secure.
Limitation of Liability
To the fullest extent permitted by law, Divine Visions shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Services or products purchased through the Services.
Our total liability for any claim shall not exceed the amount paid by you for the product giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless Divine Visions and its affiliates from any claims, damages, or expenses arising from your violation of these Terms or misuse of the Services.
Governing Law
These Terms are governed by and construed in accordance with the laws of the United States and the state in which Divine Visions operates, without regard to conflict of law principles.
Changes to These Terms
We may update these Terms at any time to reflect operational, legal, or regulatory changes. Updated Terms will be posted on this page with a revised effective date. Continued use of the Services after changes constitutes acceptance of the updated Terms.
Contact Information
For questions about these Terms or the Services, please contact us at:
Email: divinevisionsbrand@gmail.com